{"id":228,"date":"2025-07-22T12:12:34","date_gmt":"2025-07-22T12:12:34","guid":{"rendered":"https:\/\/smartholidayshome.com\/?page_id=228"},"modified":"2025-10-07T08:01:03","modified_gmt":"2025-10-07T08:01:03","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/smartholidayshome.com\/index.php\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"228\" class=\"elementor elementor-228\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-978e47b e-flex e-con-boxed e-con e-parent\" data-id=\"978e47b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d35b335 elementor-widget elementor-widget-html\" data-id=\"d35b335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section>\n<style>\n\/* ========================= THEME (New Look) ========================= *\/\n:root{\n  --bg:#0e1116; 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Treat the home with care so every guest enjoys a premium experience.<\/p>\n          <div class=\"chips\">\n            <span class=\"chip\">Dubai Marina \u00b7 Private Apartment<\/span>\n            <span class=\"chip ok\">Self Check-in \u00b7 Keypad<\/span>\n            <span class=\"chip warn\">Quiet Hours \u00b7 11:00 PM\u20138:00 AM<\/span>\n            <span class=\"chip\">Max 3 Guests<\/span>\n          <\/div>\n          <div class=\"toolbar\">\n            <button class=\"btn primary\" data-expand-all>Expand all<\/button>\n            <button class=\"btn\" onclick=\"window.print()\">Print \/ Save PDF<\/button>\n            <button class=\"btn\" data-copy>Copy page link<\/button>\n          <\/div>\n        <\/div>\n        <a class=\"thumb\" href=\"http:\/\/smartholidayshome.com\/wp-content\/uploads\/2025\/09\/1.svg\" target=\"_blank\" rel=\"noopener\" aria-label=\"Open cover image\">\n          <img decoding=\"async\" src=\"http:\/\/smartholidayshome.com\/wp-content\/uploads\/2025\/09\/1.svg\" alt=\"Smart Holiday Homes cover\" \/>\n        <\/a>\n      <\/div>\n    <\/div>\n\n    <!-- ================= MAIN STACK ================= -->\n    <div class=\"stack\">\n\n      <!-- Welcome -->\n      <section id=\"welcome\" class=\"card\">\n        <header><h3>Welcome to our house!<\/h3><\/header>\n        <div class=\"content\">\n          <p>We\u2019re thrilled to have you here and hope your stay exceeds expectations. This digital guide helps you make the most of your time in the apartment and around Dubai Marina. Inside, you\u2019ll find everything you need to know about check-in\/out, amenities, appliances, house rules, and helpful local recommendations. If you need anything, we\u2019re one message away\u2014relax and let the adventure begin!<\/p>\n          <div class=\"chips\">\n            <span class=\"chip\">24\/7 Assistance<\/span>\n            <span class=\"chip\">Digital City Guide<\/span>\n            <span class=\"chip\">Fast Wi-Fi<\/span>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Check-in \/ Check-out -->\n      <section id=\"check-cards\" class=\"card\">\n        <header><h3>Check-In & Check-Out (At-a-Glance)<\/h3><\/header>\n        <div class=\"content grid-2\">\n          <div class=\"card\" style=\"margin:0\">\n            <header>\n              <h3>Check-in<\/h3>\n              <div class=\"chips\"><span class=\"chip ok\">After 3:00 PM<\/span><span class=\"chip\">Self check-in (keypad)<\/span><\/div>\n            <\/header>\n            <div class=\"content\">\n              <p>You\u2019ll receive detailed self check-in instructions on arrival day. Early luggage drop is possible if cleaning is still in progress (subject to availability).<\/p>\n            <\/div>\n          <\/div>\n          <div class=\"card\" style=\"margin:0\">\n            <header>\n              <h3>Check-out<\/h3>\n              <div class=\"chips\"><span class=\"chip ok\">By 11:00 AM<\/span><span class=\"chip warn\">Late checkout on request<\/span><\/div>\n            <\/header>\n            <div class=\"content\">\n              <p>Please request late checkout in advance. Unauthorized late checkout will incur <strong>AED 400 per hour<\/strong>.<\/p>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Wi-Fi -->\n      <section id=\"wifi\" class=\"card\">\n        <header><h3>Wi-Fi<\/h3><\/header>\n        <div class=\"content\">\n          <ul>\n            <li><strong>Network:<\/strong> <em>(fill in name)<\/em><\/li>\n            <li><strong>Password:<\/strong> <em>(fill in password)<\/em><\/li>\n          <\/ul>\n        <\/div>\n      <\/section>\n\n      <!-- About -->\n      <section id=\"about\" class=\"card\">\n        <header>\n          <h3>About the Apartment<\/h3>\n          <div class=\"chips\">\n            <span class=\"chip\">Modern \u00b7 Dubai Marina<\/span>\n            <span class=\"chip\">2 Bedrooms \u00b7 1 Bathroom<\/span>\n            <span class=\"chip\">Balcony \u00b7 Marina Views<\/span>\n          <\/div>\n        <\/header>\n        <div class=\"content\">\n          <p>Newly furnished apartment with two bedrooms (one with king-size bed), one bathroom, and a balcony with panoramic Dubai Marina views. Walk to JBR beach, restaurants, shops, and public transport.<\/p>\n        <\/div>\n      <\/section>\n\n      <!-- Appliances -->\n      <section id=\"appliances\" class=\"card\">\n        <header><h3>Appliances<\/h3><\/header>\n        <div class=\"content grid-2\">\n          <div>\n            <h4>Kitchen<\/h4>\n            <ul>\n              <li>Refrigerator<\/li><li>Microwave<\/li><li>Coffee Maker<\/li><li>Toaster<\/li>\n            <\/ul>\n          <\/div>\n          <div>\n            <h4>Bathroom<\/h4>\n            <ul>\n              <li>Hair Dryer<\/li><li>Iron & Ironing Board<\/li><li>Shower\/Bathtub<\/li>\n            <\/ul>\n          <\/div>\n          <div>\n            <h4>Entertainment<\/h4>\n            <ul>\n              <li>55\u201d Smart TV (Netflix)<\/li><li>Bluetooth Speaker<\/li>\n            <\/ul>\n          <\/div>\n          <div>\n            <h4>Climate Control<\/h4>\n            <ul>\n              <li>Air Conditioning<\/li><li>Electric Fireplace (if applicable)<\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- Electronic Devices -->\n      <section id=\"devices\" class=\"card\">\n        <header><h3>Electronic Devices \u00b7 Instructions<\/h3><\/header>\n        <div class=\"content acc\">\n          <details open>\n            <summary>TV & Speakers\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Power the TV on using the remote; select <strong>HDMI 1<\/strong> for the Smart TV interface.<\/li>\n                <li>Netflix: sign in with your account (remember to sign out on checkout).<\/li>\n                <li>Bluetooth speaker: press and hold the power button, pair via <em>\u201cSHH-Speaker\u201d<\/em>, no code required.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n          <details>\n            <summary>Air Conditioning\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Use the remote to set desired temperature (recommended 22\u201324\u00b0C).<\/li>\n                <li>Keep windows closed for best efficiency.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n          <details>\n            <summary>Electric Fireplace\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Switch on via wall switch first, then use the remote to select flame mode.<\/li>\n                <li>Never cover or block the unit. Turn off before leaving the apartment.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n          <details>\n            <summary>Dishwasher\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Add detergent tab to the compartment; select <em>Eco<\/em> cycle.<\/li>\n                <li>Run only when full; do not block spray arms.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <!-- General Rules -->\n      <section id=\"rules\" class=\"card\">\n        <header>\n          <h3>General Rules<\/h3>\n          <div class=\"chips\">\n            <span class=\"chip\">No parties\/events<\/span>\n            <span class=\"chip\">No smoking indoors<\/span>\n            <span class=\"chip\">No pets (unless approved)<\/span>\n          <\/div>\n        <\/header>\n        <div class=\"content acc\">\n          <details open>\n            <summary>House policies\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Maximum occupancy: <strong>3 guests<\/strong>.<\/li>\n                <li>Pets are not allowed without <strong>written permission<\/strong>.<\/li>\n                <li>Smoking is strictly prohibited inside the apartment. A <em>designated area<\/em> is available on the balcony with ashtray.<\/li>\n                <li>Quiet hours: <strong>11:00 PM \u2013 8:00 AM<\/strong>.<\/li>\n                <li>Commercial photography permitted with prior approval.<\/li>\n                <li>Use of <strong>indoor towels at the pool<\/strong> is not allowed \u2014 pool towels are provided separately.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <!-- Penalties -->\n      <section id=\"penalties\" class=\"card\">\n        <header>\n          <h3>Penalties for Violations<\/h3>\n          <div class=\"chips\">\n            <span class=\"chip danger\">Smoking: AED 2,000<\/span>\n            <span class=\"chip danger\">Undisclosed visitors: AED 2,000<\/span>\n            <span class=\"chip danger\">Unauthorized pets: AED 2,000<\/span>\n          <\/div>\n        <\/header>\n        <div class=\"content\">\n          <table class=\"table\" role=\"table\" aria-label=\"Penalties\">\n            <thead><tr><th>Violation<\/th><th>Penalty<\/th><\/tr><\/thead>\n            <tbody>\n              <tr><td>Smoking inside the apartment<\/td><td>AED 2,000<\/td><\/tr>\n              <tr><td>Hosting undisclosed visitors<\/td><td>AED 2,000<\/td><\/tr>\n              <tr><td>Unauthorized pets<\/td><td>AED 2,000<\/td><\/tr>\n              <tr><td>Loss of access cards (parking, gym, pool)<\/td><td>AED 1,000 per card<\/td><\/tr>\n              <tr><td>Damage to furniture or appliances<\/td><td>Charged based on assessment<\/td><\/tr>\n            <\/tbody>\n          <\/table>\n        <\/div>\n      <\/section>\n\n      <!-- Comfort -->\n      <section id=\"comfort\" class=\"card\">\n        <header><h3>Comfort & Convenience<\/h3><\/header>\n        <div class=\"content\">\n          Every corner is curated for work, rest, and leisure\u2014bright living area, fully-equipped kitchen, and balcony with marina skyline views.\n        <\/div>\n      <\/section>\n\n      <!-- Amenities -->\n      <section id=\"amenities\" class=\"card\">\n        <header>\n          <h3>Building Amenities<\/h3>\n          <div class=\"chips\">\n            <span class=\"chip\">Pool 10:00\u201322:00<\/span>\n            <span class=\"chip\">Gym 9:00\u201322:00<\/span>\n            <span class=\"chip\">Men\u2019s sauna \u00b7 Turkish bath<\/span>\n            <span class=\"chip\">Women\u2019s wellness (30th floor)<\/span>\n          <\/div>\n        <\/header>\n        <div class=\"content acc\">\n          <details open>\n            <summary>Access & Hours\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>Swimming pool: <strong>10:00 AM \u2013 10:00 PM<\/strong><\/li>\n                <li>Gym: <strong>9:00 AM \u2013 10:00 PM<\/strong><\/li>\n                <li>Men\u2019s sauna and Turkish bath<\/li>\n                <li>Women\u2019s wellness area (sauna & steam room) on 30th floor<\/li>\n                <li>Indoor and outdoor children\u2019s play areas<\/li>\n                <li>Secure, card-access parking (card provided at check-in)<\/li>\n              <\/ul>\n              <div class=\"callout\"><span class=\"tag\">Important<\/span> You will receive three access cards at check-in. Lost\/damaged card fee is AED 1,000 per card.<\/div>\n            <\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <!-- Notes -->\n      <section id=\"notes\" class=\"card\">\n        <header><h3>Important Notes<\/h3><\/header>\n        <div class=\"content acc\">\n          <details open>\n            <summary>Water Temperature\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              Due to high seasonal temperatures in Dubai, \u201ccold\u201d tap water may be hot during parts of the day. We recommend showering in the early morning or evening.\n            <\/div>\n          <\/details>\n          <details>\n            <summary>Urban Environment\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              Central and lively Dubai Marina location. Insulated fixtures keep noise low, but very noise-sensitive guests should keep this in mind.\n            <\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <!-- Utilities -->\n      <section id=\"utilities\" class=\"card\">\n        <header><h3>Utilities & Instructions<\/h3><\/header>\n        <div class=\"content\">\n          <ul>\n            <li>Certain outlets\/appliances (washer, hot water, etc.) work only when their switches (with red indicators) are ON.<\/li>\n            <li>Garbage disposal rooms are located in each hallway; follow posted instructions.<\/li>\n            <li>Kitchen includes a fire extinguisher, first-aid kit, and emergency contacts.<\/li>\n            <li>Safe uses a <strong>3\u20136 digit code<\/strong> then <strong>#<\/strong>; reset anytime.<\/li>\n          <\/ul>\n        <\/div>\n      <\/section>\n\n      <!-- Arrival -->\n      <section id=\"arrival\" class=\"card\">\n        <header><h3>Arrival & Welcome<\/h3><\/header>\n        <div class=\"content acc\">\n          <details open>\n            <summary>Getting started\n              <svg class=\"rotate\" width=\"18\" height=\"18\" viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 10l5 5 5-5\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/><\/svg>\n            <\/summary>\n            <div class=\"acc-body\">\n              <ul>\n                <li>24\/7 building access (entry permitted after 3:00 PM).<\/li>\n                <li>Self check-in instructions sent on arrival day.<\/li>\n                <li>Welcome pack with snacks and bottled water.<\/li>\n                <li>Curated digital city guide with restaurants, beach clubs, and activities.<\/li>\n              <\/ul>\n            <\/div>\n          <\/details>\n        <\/div>\n      <\/section>\n\n      <!-- Gallery -->\n      <section id=\"gallery\" class=\"card\">\n        <header><h3>Photo Placeholders<\/h3><div class=\"chips\"><span class=\"chip\">Replace with your images<\/span><\/div><\/header>\n        <div class=\"content gallery\">\n          <div class=\"placeholder\">Living Room<\/div>\n          <div class=\"placeholder\">Kitchen<\/div>\n          <div class=\"placeholder\">Bedroom<\/div>\n        <\/div>\n      <\/section>\n\n      \n      <!-- Final -->\n      <section id=\"final\" class=\"card\">\n        <header><h3>Final Reminder<\/h3><\/header>\n        <div class=\"content\">\n          Please treat the apartment as your own. Respect for the space and adherence to house rules helps us maintain a premium experience for every guest. Thank you for choosing <strong>Smart Holiday Homes<\/strong> \u2014 we look forward to making your Dubai stay unforgettable.\n        <\/div>\n      <\/section>\n\n      <p class=\"updated\">Last updated: <span id=\"updated2\"><\/span><\/p>\n    <\/div>\n  <\/div>\n<\/section>\n\n<script>\n\/* Minimal JS: expand\/collapse all, copy link, date stamp *\/\n(function(){\n  const root = document.querySelector('#shh2');\n\n  \/\/ Expand\/collapse all accordions\n  const btn = root.querySelector('[data-expand-all]'); \n  let open=false;\n  btn?.addEventListener('click', ()=>{\n    root.querySelectorAll('details').forEach(d=>d.open=!open);\n    open=!open; btn.textContent=open?'Collapse all':'Expand all';\n  });\n\n  \/\/ Copy link\n  root.querySelector('[data-copy]')?.addEventListener('click', async (ev)=>{\n    try{\n      await navigator.clipboard.writeText(location.href.split('#')[0] + '#shh2');\n      const old=ev.target.textContent; ev.target.textContent='Copied!'; setTimeout(()=>ev.target.textContent=old,1200);\n    }catch(e){}\n  });\n\n  \/\/ Updated stamp\n  const dateStr = new Date().toLocaleDateString(undefined,{year:'numeric',month:'short',day:'2-digit'});\n  const u2 = document.getElementById('updated2'); if(u2) u2.textContent=dateStr;\n})();\n<\/script>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome \u2014 Relax &#038; Enjoy Your Stay This is your simple, mobile-friendly guide to check-in\/out, amenities, devices, and house rules. Treat the home with care so every guest enjoys a premium experience. Dubai Marina \u00b7 Private Apartment Self Check-in \u00b7 Keypad Quiet Hours \u00b7 11:00 PM\u20138:00 AM Max 3 Guests Expand all Print \/ Save [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-228","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/pages\/228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/comments?post=228"}],"version-history":[{"count":43,"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/pages\/228\/revisions"}],"predecessor-version":[{"id":946,"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/pages\/228\/revisions\/946"}],"wp:attachment":[{"href":"https:\/\/smartholidayshome.com\/index.php\/wp-json\/wp\/v2\/media?parent=228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}