Privacy Policy – Smart Holiday Homes | Premium Holiday Rentals & Management in Dubai

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Smart Holiday Homes L.L.C, Office Number 1906, Damac Executive Heights, Barsha Heights (Tecom), Dubai, UAE.
Cookies are small files placed on Your device by a website, containing details of your browsing history among other uses.
Country refers to: United Arab Emirates.
Device means any device that can access the Service such as a computer, cellphone or tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company.
Usage Data refers to data collected automatically (for example, the duration of a page visit).
Website refers to Smart Holiday Homes, accessible from https://smartholidayshome.com/
You means the individual accessing or using the Service, or the company or other legal entity on whose behalf the individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information used to contact or identify You. This may include:

Email address
First name and last name
Phone number
Usage Data

Usage Data

Usage Data is collected automatically when using the Service and may include IP address, browser type/version, pages visited, timestamps, time spent, and unique identifiers. On mobile, this may include device type, device ID, OS, and browser.

Tracking Technologies and Cookies

We use Cookies and similar technologies (beacons, tags, scripts) to improve and analyze our Service.

Cookies or Browser Cookies. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. Some features may not function without Cookies.
Web Beacons. Small electronic files in certain pages/emails that help count visits or understand engagement.

Cookies may be “Persistent” or “Session.” We use both for the purposes below:

Necessary / Essential Cookies (Session) – authentication & fraud prevention.
Cookies Policy / Notice Acceptance Cookies (Persistent) – remember your cookie choice.
Functionality Cookies (Persistent) – remember preferences such as language or login state.

Use of Your Personal Data

The Company may use Personal Data for:

Providing & maintaining the Service (including usage monitoring).
Managing Your Account and user functionality.
Performance of a contract for products/services or other agreements.
Contacting You via email, phone, SMS, push notifications about updates and security.
Sending news & offers relating to similar services unless you opt out.
Managing requests you submit to Us.
Business transfers such as mergers, acquisitions, or asset sales.
Other purposes like data analysis, trends, and improving our services and marketing.

We may share your information:

With Service Providers to analyze usage or contact you.
For business transfers in line with the purposes above.
With Affiliates under this same Privacy Policy.
With business partners to offer products/services or promotions.
With other users when you choose to share data publicly.
With your consent for any other purposes.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described, including legal obligations, dispute resolution, and policy enforcement. Usage Data is kept for shorter periods unless needed for security or functionality improvements, or when law requires longer retention.

Transfer of Your Personal Data

Your data may be processed in locations where our teams or providers operate, including outside your jurisdiction, which may have different data-protection laws. We take steps to ensure appropriate safeguards are in place for such transfers.

Delete Your Personal Data

You may request deletion of your Personal Data. Where self-service tools exist, you can remove data in your account settings; otherwise, contact us. We may retain certain information where we have legal obligations or legitimate interests.

Disclosure of Your Personal Data

Business Transactions

In mergers, acquisitions, or asset sales, your Personal Data may be transferred. We will provide notice before a different privacy policy applies.

Law Enforcement

We may disclose data if required by law or valid public-authority requests.

Other Legal Requirements

Comply with legal obligations
Protect Company rights or property
Prevent or investigate wrongdoing
Protect user/public safety
Defend against legal liability

Security of Your Personal Data

We use commercially acceptable measures to protect your data, but no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not directed to children under 13, and we do not knowingly collect such data. If you believe a child has provided data, please contact us so we can remove it.

Links to Other Websites

Our Service may link to third-party sites. We encourage you to review their privacy policies. We are not responsible for third-party content or practices.

Changes to this Privacy Policy

We may update this Policy from time to time. We will post updates on this page and adjust the “Last updated” date. For material changes, we may notify you via email and/or a prominent notice.

Your Privacy at Smart Holiday Homes